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I want to transfer a charging station to another person. How do I do that?

Steps to take:

  • Cancel the subscription and mention on what date you want to have the charging station archived and disconnected. This way the charging station connection will be removed on that date. Be aware that your subscription cancellation period can end on another date. How can I cancel my subscription?

The settings in the charging station is unchanged so there is not an installer necessary for configuration. Next the charging station needs to be added again in the platform.

  1. If you are a private customer the new owner can create an account  by following the next article after your charging station has been archived in the platform: How do I make a backoffice account for my charging station at home as a private customer?
  2. If you are a partner or installer with an admin account, you can add the charging station yourself after the charging station has been archived in the previous location. You then can add the asset by following the steps in this article: How do I add charging stations in the Maxem Energy Cloud?