--- title: How do I update roles and permissions in Maxem Energy Cloud? description: roles and permissions --- [Skip to content](https://support.maxem.io/what-roles-and-permission-are-there-in-maxem-energy-cloud-1#main-content) - [English](https://support.maxem.io/what-roles-and-permission-are-there-in-maxem-energy-cloud-1) - [Nederlands](https://support.maxem.io/nl/welke-rollen-en-machtigingen-zijn-er-in-maxem-energy-cloud) English Show submenu for translations [![Logo-white](https://support.maxem.io/hs-fs/hubfs/Logo-white.png?width=230&height=37&name=Logo-white.png)](https://maxem.energy/) - Create support ticket Show submenu for Create support ticket - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99) - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99) - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99) - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99) - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99) Open main navigation Close main navigation - Create support ticket Show submenu for Create support ticket - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99) - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99) - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99) - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99) - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99) - - [English](https://support.maxem.io/what-roles-and-permission-are-there-in-maxem-energy-cloud-1) - [Nederlands](https://support.maxem.io/nl/welke-rollen-en-machtigingen-zijn-er-in-maxem-energy-cloud) English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Maxem Knowledge Base](https://support.maxem.io/?hsLang=en) 2. [Maxem Energy Cloud](https://support.maxem.io/maxem-energy-cloud?hsLang=en) 3. [User accounts, Roles and Permissions](https://support.maxem.io/maxem-energy-cloud?hsLang=en#user-accounts-roles-and-permissions) September 18, 2025 # How do I update roles and permissions in Maxem Energy Cloud? To be able to manage roles the user should have the ‘**Administrator’** role. Without this role the user won’t be able to see the roles (unless they have the permission to update user roles), update or delete roles.   ### Updating roles ![updating](https://support.maxem.io/hs-fs/hubfs/updating.gif?width=670&height=387&name=updating.gif) 1. To update a role you have to navigate to the ‘roles’ screen and find the role you would like to edit. When you press on the row of the role a modal should open where you can view the details, permissions and users for this role. And also update the details and permissions for this role. 2. Once you’re either in the ‘Details’ or the ‘Permissions’ tab you should see the edit button next to the modal (the button with the pencil icon). If you don’t see the edit button there are two possibilities. Either you’re viewing a role from a parent organization or you don’t have the permission to edit the role. 3. To make changes you press the edit button. This will enable the fields after which you can make the necessary changes. Ones done you can press the save button (the button with the save icon). 4. If all went well you’ll see the save button change to green with a checkmark icon and the fields go back to disabled. If something goes wrong for whatever reason you should see the save button change to red with a cross icon and the fields stay enabled. 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