--- title: The menu of a Maxem Energy Cloud organization  description: Maxem Energy Cloud Navigation, Organisations, Assets --- [Skip to content](https://support.maxem.io/what-question-is-your-article-anwerswering#main-content) - [English](https://support.maxem.io/what-question-is-your-article-anwerswering) - [Nederlands](https://support.maxem.io/nl/hoe-is-de-maxem-energy-cloud-opgebouwd) English Show submenu for translations [![Logo-white](https://support.maxem.io/hs-fs/hubfs/Logo-white.png?width=230&height=37&name=Logo-white.png)](https://maxem.energy/) - Create support ticket Show submenu for Create support ticket - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99) - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99) - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99) - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99) - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99) Open main navigation Close main navigation - Create support ticket Show submenu for Create support ticket - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99) - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99) - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99) - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99) - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99) - - [English](https://support.maxem.io/what-question-is-your-article-anwerswering) - [Nederlands](https://support.maxem.io/nl/hoe-is-de-maxem-energy-cloud-opgebouwd) English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Maxem Knowledge Base](https://support.maxem.io/?hsLang=en) 2. [Maxem Energy Cloud](https://support.maxem.io/maxem-energy-cloud?hsLang=en) 3. [Getting started](https://support.maxem.io/maxem-energy-cloud?hsLang=en#getting-started) June 12, 2026 # The menu of a Maxem Energy Cloud organization ## Welcome to your EV Charging & Energy Management platform! With Maxem Energy Cloud we enable you te create your own Energy Cloud. In your corporate colors as well as your logo. With Maxem Energy Cloud you can manage your charging stations, users, cards, inverters and even batteries. This  software guide is aimed at helping you to set up and manage your Energy Cloud in the best possible way. #### Navigating the platform Navigating through Maxem Energy Cloud is mainly done by using the menu items in the sidebar. Each menu item covers a separate section. - [**Organizations**](https://maxem.atlassian.net/wiki/spaces/MAE/pages/983400487): This is the gate to your organization and all of your clients, employees or branch locations (if applicable) which use your Energy Cloud to manage their assets, etc. In this section all organizations are displayed. - [**Locations**](https://maxem.atlassian.net/wiki/spaces/MAE/pages/983400570): All organizations have locations, at these locations the managed assets reside. In this section all locations of you (if applicable) and your tenants are displayed. - **Assets**: All managed assets at the locations of you (if applicable) and your clients are displayed in this section. - **Users**: All users that either have access to your Energy Cloud as a user or are registered as a passholder are displayed in this section. This section also allows you to manage them. - **Passes**: All registered passes that are whitelisted or are allowed to charge at a different rate (roaming free) are displayed in this section. This section also makes it possible to manage them or add new ones. - **Transactions**: All transactions at your charging stations and the ones of your tenants are displayed in this section. - **Invoices**: All invoices regarding reimbursement are displayed in this section. (Note: you can only see this if you have the account rights to see it). If you want to know the status of a subscription or a charged payment, please contact our finance department.   Note: Looking for a manual for the Maxem Energy Cloud? Read all about using the Maxem Energy Cloud in our knowledge base: [Maxem Energy Cloud](https://support.maxem.io/maxem-energy-cloud?hsLang=en) - [Start using Maxem](https://support.maxem.io/start-using-maxem?hsLang=en#main-content) - [Contact Maxem Sales](https://support.maxem.io/start-using-maxem?hsLang=en#contact-maxem-sales) - [Onboarding](https://support.maxem.io/start-using-maxem?hsLang=en#onboarding) - [Products & Services](https://support.maxem.io/products-services?hsLang=en#main-content) - [Charge Point Management System (CPMS)](https://support.maxem.io/products-services?hsLang=en#charge-point-management-system-cpms) - [Energy Management System (EMS)](https://support.maxem.io/products-services?hsLang=en#energy-management-system-ems) - [Maxem Energy Controller](https://support.maxem.io/products-services?hsLang=en#maxem-energy-controller) - [4G SIM cards](https://support.maxem.io/products-services?hsLang=en#4g-sim-cards) - [Maxem Energy Cloud](https://support.maxem.io/maxem-energy-cloud?hsLang=en#main-content) - [Getting started](https://support.maxem.io/maxem-energy-cloud?hsLang=en#getting-started) - [User accounts, Roles and Permissions](https://support.maxem.io/maxem-energy-cloud?hsLang=en#user-accounts-roles-and-permissions) - [Charging stations](https://support.maxem.io/maxem-energy-cloud?hsLang=en#charging-stations) - [Charge passes](https://support.maxem.io/maxem-energy-cloud?hsLang=en#charge-passes) - [Billing](https://support.maxem.io/maxem-energy-cloud?hsLang=en#billing) - [Search](https://support.maxem.io/maxem-energy-cloud?hsLang=en#search) - [Troubleshooting](https://support.maxem.io/maxem-energy-cloud?hsLang=en#troubleshooting) - [Static Load Balancing](https://support.maxem.io/maxem-energy-cloud?hsLang=en#static-load-balancing) - [Integrated Hardware](https://support.maxem.io/integrated-hardware?hsLang=en#main-content) - [Chargers](https://support.maxem.io/integrated-hardware?hsLang=en#chargers) - [kWh Meters](https://support.maxem.io/integrated-hardware?hsLang=en#kwh-meters) - [Battery Energy Storage System (BESS)](https://support.maxem.io/integrated-hardware?hsLang=en#battery-energy-storage-system-bess) - [PV Inverters](https://support.maxem.io/integrated-hardware?hsLang=en#pv-inverters) - [Subscriptions, invoices and payments](https://support.maxem.io/subscriptions-invoices-and-payments?hsLang=en) - [Support](https://support.maxem.io/support?hsLang=en#main-content) - [Technical support](https://support.maxem.io/support?hsLang=en#technical-support) - [Finance support](https://support.maxem.io/support?hsLang=en#finance-support) - [Release notes](https://support.maxem.io/support?hsLang=en#release-notes) - [Maxem News & Updates](https://support.maxem.io/support?hsLang=en#maxem-news-updates) [![](https://support.maxem.io/hs-fs/hubfs/Logo-Hi-res-Maxem.png?width=544&height=102&name=Logo-Hi-res-Maxem.png)](http://maxem.energy) Kabelweg 57, 1014 BA, Amsterdam, NL [mailto:support@maxem.energy](mailto:support@maxem.energy) Copyright © 2025, Maxem