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How to deactivate a connector (temporarily)?

In some cases, it may be necessary to temporarily deactivate a connector that is technically already up and running, to prevent charging on that particular connector.

Required Steps:

  1. Select the correct organization from the left menu under ‘Organizations’ by clicking on the tile for the organization where the connector should be deactivated. This will open the organization settings.

  2. Select the correct location from the left menu under ‘Locations’ by clicking on the tile for the location where the connector should be deactivated. This will open the location settings.

  3. Select the correct charging station from the left menu under ‘Assets’ by clicking on the row for the charging station. This will open the charging station settings.

  4. Click on the correct connector for the charging station in the settings menu, then click on ‘Actions’ and from the dropdown of available actions, select ‘Deactivate’ and click ‘Execute Action’ to make the connector unavailable.

    Note: Following these steps will navigate you to all charging stations that are connected to the platform at the same location in a charging site for an organization. There is also a shorter route via the search function for a specific charging station, but this will only display that particular station.