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How does a partner add a 'split billing' customer?

Add a ‘split billing’ customer, where one organization pays for the subscription and another organization receives the reimbursement for the charged kWh.

‘Split billing’ is a customer setup involving two organizations under the same customer account. One organization pays for the charging subscription, while another receives the reimbursement for the charged energy (kWh).
An example would be an employer who provides a charging station with a subscription for employees at home. Since employees have an energy contract in their own name, they should receive the reimbursement for the charged kWh instead of the employer.

This setup can be easily configured by following the steps below:

  1. Log in to MEC.

  2. Navigate to ‘Organizations’ in the left-hand menu and click ‘+ Add organization’.

  3. Use the wizard to add the organization that will pay for the subscription (this is the main organization) for the split-billing customer.

  4. Once the main organization has been added, click on its tile, then click ‘+ Add organization’ underneath it to add a new organization that will receive the reimbursement for the charged kWh (this is the sub-organization).
    During this step, make sure to fill in the bank account number of the sub-organization.

  5. Go through the wizard again and make sure to check the box next to ‘Split the billing for this organization’.
    Verify that it is correctly shown who pays the subscription and who receives the reimbursement.

  6. Then, under the sub-organization, add the location.

  7. Finally, add the charging station under the location.

The split billing setup is now successfully configured.

Final notes

  • The reimbursement amount per kWh should be the same for both the main and sub-organization.

  • Always add the location under the sub-organization, not the main organization.

  • Then, add the charging station to the location.