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How does a partner, add a non-public charging card or tag as a 'whitelist' charging card for a customer?

As a partner allow a non-public charging card or RFID tag to charge free of charge at one or more of a customer's charging stations.

Non-public charging cards or tags can be easily added by partners as ‘whitelisted’ cards for a customer by following the steps below:

  1. Log in to MEC.

  2. Navigate to ‘Organizations’ in the left-hand menu and select the relevant customer by clicking on their tile.

  3. Navigate to ‘Assets’ in the left-hand menu and select the specific charging station where the non-public card or tag will be tested by clicking on its row.

  4. Hold the non-public charging card or tag against the RFID reader of the charging station, note the time the card/tag was held, and wait for the acoustic confirmation that it has been read by the station.

  5. Navigate to the ‘Logs’ tab in the right-hand menu.

  6. In the ‘Filter selection’ dropdown, select the message type ‘Authorize’, so that only authorization messages are shown in the logs.

  7. Find the ‘Authorize’ message that matches the timestamp of when the card or tag was scanned and click on it to open the message.

  8. Copy the string of letters and numbers from the 'idTag' field, which represents the ‘Hidden ID’ of the non-public charging card or tag.

  9. Navigate to ‘Users’ in the left-hand menu and add the user as either a cardholder or administrator, depending on their role within the organization. Fill in the first name, last name, and email address, then save.

  10. Navigate to ‘Cards’ in the left-hand menu and add the non-public charging card or tag by first selecting the correct user. Then, under the option ‘Hidden ID’, paste the copied Charging Card UID, give the card a nickname, and save.

The non-public charging card or tag is now added and can be used as a ‘whitelisted’ card for the organization's charging stations, provided that the access mode supports whitelisting.