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How do I add and/or manage charging stations in Maxem Energy Cloud?

To add a charging station you first need the create an organization and location for your client. To learn how to add an organization go to the ‘Managing organizations’  and ‘Managing locations’ section.

A charging point is added under the location of the respective organization, with two options for adding a charging point.

Required steps:

  1. From the left menu, first select 'Organizations', then choose the correct organization where the charging point should be added to the location by clicking on the tile of the organization. This will navigate you within this organization.

  2. Select 'Locations' in the left menu of the platform.

  3. Click on the tile of the location of the organization to navigate within the location.

  4. Select 'Assets' in the left menu of the platform.

  5. Add a charging point to the location of the organization by clicking '+ Add asset(s)' and following the next five steps:

Step 1 of 5: Enter the ID of the asset 

  • Enter the ID of the asset. For example ABC_12345

  • Check that the asset is added to the correct location.

  • Press "next step"

Step 2 of 5: Fill in technical information of the asset

  • Fill in the requested technical information. Note: If you have added multiple charging points, the information you provide here will be implemented for all charging points. 
  • You can not add AC and DC charge points at the same time. 
  • Example fill in 

    • Maximum charging point current (A): 16 (for 16A).

    • Maximum current per socket (A): 16 (for 16A).

    • Number of phases: 1 or 3 (phase).

    • Number of sockets/cables: 1 (for a single socket) and 2 (for a double charging point).

    • Charging point voltage (V): 230.

    • Connection type: Socket (in case of ‘Socket’).

    • Communication type: Wired (in case of network cable).

Step 3 of 5: Select the subscriptions you need for the assets that are being added

  • Check which subscriptions you require and select them. 

  • Fill in the starting date for the subscriptions to become active. 

Step 4 of 5: Select the access mode

  • Select who can charge at this station. 

Step 5 of 5: Insert the tariffs for the asset(s)

  • Set the tariffs you want to charge at the uploaded assets. 
  • Press "Add this asset" to add the asset to your location

Important note: By clicking the 'Add this asset' button, you authorize Maxem to collect the relevant subscription fees by automatic collection from your bank for all subscription fees to be paid. You agree that your subscription will start immediately and that you can no longer cancel the contract to receive a refund during the term. Maxem will charge the monthly or annual fee on a recurring basis. You may cancel at the end of the term and after that monthly. Partial months or years will not be refunded or credited.