--- title: What is Maxem Connect?  description: Maxem Connect enables businesses to retain their existing back-office for charging transactions while leveraging Maxem’s Energy Cloud for smart energy management. It ensures efficient load balancing across assets and charging points, enhancing energy use without disrupting current systems. --- [Skip to content](https://support.maxem.io/what-is-maxem-connect-#main-content) - [English](https://support.maxem.io/what-is-maxem-connect-) - [Nederlands](https://support.maxem.io/nl/wat-is-maxem-connect) English Show submenu for translations [![Logo-white](https://support.maxem.io/hs-fs/hubfs/Logo-white.png?width=230&height=37&name=Logo-white.png)](https://maxem.energy/) - Create support ticket Show submenu for Create support ticket - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99) - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99) - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99) - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99) - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99) Open main navigation Close main navigation - Create support ticket Show submenu for Create support ticket - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99) - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99) - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99) - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99) - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99) - - [English](https://support.maxem.io/what-is-maxem-connect-) - [Nederlands](https://support.maxem.io/nl/wat-is-maxem-connect) English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Maxem Knowledge Base](https://support.maxem.io/?hsLang=en) 2. [Products & Services](https://support.maxem.io/products-services?hsLang=en) 3. [Energy Management System (EMS)](https://support.maxem.io/products-services?hsLang=en#energy-management-system-ems) October 6, 2025 # What is Maxem Connect? ## Maxem Connect enables businesses to retain their existing backoffice for charging transactions while leveraging Maxem’s Energy Cloud for smart energy management (EMS). It ensures efficient load balancing across assets and charging points, enhancing energy use without disrupting current systems. **Add Energy Management (EMS) to your current backoffice** Maxem Connect offers a seamless solution for businesses that want to maintain their current backoffice system for handling charging transactions while benefiting from the advanced capabilities of the Maxem Energy Cloud. By integrating Maxem Connect, businesses can continue to use their existing transaction management infrastructure while optimizing energy distribution across the entire location using Maxem’s EMS services. The benefit is that you don't have to increase the net capacity on your location site.  **Load balancing of energy systems** This dual functionality allows for precise Load Balancing of assets and charging points, ensuring that the available energy is distributed efficiently without disrupting existing processes. Whether managing EV charging, renewable energy, batteries or overall site consumption, Maxem Connect provides the intelligence needed to enhance operational efficiency while maintaining compatibility with established systems. For more information, please contact our sales team. - [Start using Maxem](https://support.maxem.io/start-using-maxem?hsLang=en#main-content) - [Contact Maxem Sales](https://support.maxem.io/start-using-maxem?hsLang=en#contact-maxem-sales) - [Onboarding](https://support.maxem.io/start-using-maxem?hsLang=en#onboarding) - [Products & Services](https://support.maxem.io/products-services?hsLang=en#main-content) - [Charge Point Management System (CPMS)](https://support.maxem.io/products-services?hsLang=en#charge-point-management-system-cpms) - [Energy Management System (EMS)](https://support.maxem.io/products-services?hsLang=en#energy-management-system-ems) - [Maxem Energy Controller](https://support.maxem.io/products-services?hsLang=en#maxem-energy-controller) - [4G SIM cards](https://support.maxem.io/products-services?hsLang=en#4g-sim-cards) - [Maxem Energy Cloud](https://support.maxem.io/maxem-energy-cloud?hsLang=en#main-content) - [Getting started](https://support.maxem.io/maxem-energy-cloud?hsLang=en#getting-started) - [User accounts, Roles and Permissions](https://support.maxem.io/maxem-energy-cloud?hsLang=en#user-accounts-roles-and-permissions) - [Charging stations](https://support.maxem.io/maxem-energy-cloud?hsLang=en#charging-stations) - [Charge passes](https://support.maxem.io/maxem-energy-cloud?hsLang=en#charge-passes) - [Billing](https://support.maxem.io/maxem-energy-cloud?hsLang=en#billing) - [Search](https://support.maxem.io/maxem-energy-cloud?hsLang=en#search) - [Troubleshooting](https://support.maxem.io/maxem-energy-cloud?hsLang=en#troubleshooting) - [Static Load Balancing](https://support.maxem.io/maxem-energy-cloud?hsLang=en#static-load-balancing) - [Integrated Hardware](https://support.maxem.io/integrated-hardware?hsLang=en#main-content) - [Chargers](https://support.maxem.io/integrated-hardware?hsLang=en#chargers) - [kWh Meters](https://support.maxem.io/integrated-hardware?hsLang=en#kwh-meters) - [Battery Energy Storage System (BESS)](https://support.maxem.io/integrated-hardware?hsLang=en#battery-energy-storage-system-bess) - [PV Inverters](https://support.maxem.io/integrated-hardware?hsLang=en#pv-inverters) - [Subscriptions, invoices and payments](https://support.maxem.io/subscriptions-invoices-and-payments?hsLang=en) - [Support](https://support.maxem.io/support?hsLang=en#main-content) - [Technical support](https://support.maxem.io/support?hsLang=en#technical-support) - [Finance support](https://support.maxem.io/support?hsLang=en#finance-support) - [Release notes](https://support.maxem.io/support?hsLang=en#release-notes) - [Maxem News & Updates](https://support.maxem.io/support?hsLang=en#maxem-news-updates) [![](https://support.maxem.io/hs-fs/hubfs/Logo-Hi-res-Maxem.png?width=544&height=102&name=Logo-Hi-res-Maxem.png)](http://maxem.energy) Kabelweg 57, 1014 BA, Amsterdam, NL [mailto:support@maxem.energy](mailto:support@maxem.energy) Copyright © 2025, Maxem