--- title: Release notes September 2026 description: Release notes 2026 --- [Skip to content](https://support.maxem.io/release-notes-september-2026#main-content) - [English](https://support.maxem.io/release-notes-september-2026) - [Nederlands](https://support.maxem.io/nl/release-notes-september-2026) English Show submenu for translations [![Logo-white](https://support.maxem.io/hs-fs/hubfs/Logo-white.png?width=230&height=37&name=Logo-white.png)](https://maxem.energy/) - Create support ticket Show submenu for Create support ticket - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99) - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99) - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99) - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99) - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99) Open main navigation Close main navigation - Create support ticket Show submenu for Create support ticket - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99) - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99) - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99) - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99) - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99) - - [English](https://support.maxem.io/release-notes-september-2026) - [Nederlands](https://support.maxem.io/nl/release-notes-september-2026) English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Maxem Knowledge Base](https://support.maxem.io/?hsLang=en) 2. [Support](https://support.maxem.io/support?hsLang=en) 3. [Release notes](https://support.maxem.io/support?hsLang=en#release-notes) October 6, 2026 # Release notes September 2026 ## This month on the Maxem platform: four improvements for operators. Two follow directly from partner and client reports, conflicting charger statuses and a crashing schedule calendar. [Download the release notes as PDF](https://support.maxem.io/hubfs/Maxem-release-notes-september-2026.pdf?hsLang=en) ### 1. Removing a role now ends a user's access **When someone leaves or changes role, their access ends at once.** #### What is new - Users without a role can no longer sign in or manage locations. Their active sessions end too. - A warning appears before you remove a user's last role. - Users who have a login but no role move to a new restricted role: read-only, plus changing their own password. - You set per user who may view, create, edit or delete organisation contact details. Contact fields are greyed out without edit rights, so saves no longer fail. #### What it means for you - Leavers lose access reliably: remove the role and access is gone. - Personal contact details are only visible to colleagues who need them. - No action needed. If you manage users, review who holds the restricted role. *Example: a colleague leaves on Friday. You remove their role, and they cannot sign in on Monday.* ### 2. Fleet overview: one list, one clear status **See at a glance which chargers need attention.** #### What is new - The asset overview shows connection, operational and socket status together. Operational status: operating normally, needs attention or has errors. Socket status: for example charging or unavailable. - A charger that reports a fault is marked Faulted. - Inside a location, the location column is hidden, because every asset is already in that location. #### What it means for you - You find problem chargers in one list instead of comparing two. - A charger no longer shows as functional in one tab and faulted in another. - Built after partners and clients reported this and reviewed several designs with us. *Example: you open a location and see that one charger needs attention, without switching tabs.* ### 3. Flex schedules you can rely on **What the calendar shows is what will run.** #### What is new - The schedule calendar no longer crashes when you go back to an earlier week or leave the page in Chrome. - Manual schedules that appeared to extend without end are corrected on all affected locations. - When a schedule run takes long and a new event arrives, the most recent change is applied consistently. This was a rare edge case. #### What it means for you - The calendar is where you check what will run. It now loads reliably in Chrome, and manual schedules show a true end time. - Fewer schedules that look wrong, so fewer calls to support. *Example: you open last week's schedule in Chrome and the calendar loads.* ### 4. Charger logs: filter on date and time **Jump straight to the moment an issue happened.** #### What is new - The OCPP log, which holds the messages between charger and platform, can now be filtered on a start and end time on top of the date. #### What it means for you - When a session fails, you read only the minutes around it, not a full day of messages. - You and our support team find the cause of a failed session sooner. *Example: a session failed at 14:05. Filter 14:00 to 14:15 and read only those messages.* ### Smaller improvements - Location tiles no longer show stray text in the image background. Images are checked before they are stored. - The Details tab on user pages is removed. 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