---
title: How to temporarily deactivate a charging station?
description: logs
---

[Skip to content](https://support.maxem.io/how-to-find-the-logs-of-a-charging-station-to-investigate-a-malfunction-remotely-0-0-0#main-content)

- [English](https://support.maxem.io/how-to-find-the-logs-of-a-charging-station-to-investigate-a-malfunction-remotely-0-0-0)
- [Nederlands](https://support.maxem.io/nl/hoe-deactiveer-ik-een-laadstation-tijdelijk)

English

Show submenu for translations

[![Logo-white](https://support.maxem.io/hs-fs/hubfs/Logo-white.png?width=230&height=37&name=Logo-white.png)](https://maxem.energy/)

- Create support ticket
  
  Show submenu for Create support ticket

    - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99)
    - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99)
    - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99)
    - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99)
    - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99)

Open main navigation

Close main navigation

- Create support ticket
  
  Show submenu for Create support ticket

    - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99)
    - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99)
    - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99)
    - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99)
    - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99)
- - [English](https://support.maxem.io/how-to-find-the-logs-of-a-charging-station-to-investigate-a-malfunction-remotely-0-0-0)
    - [Nederlands](https://support.maxem.io/nl/hoe-deactiveer-ik-een-laadstation-tijdelijk)

  English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Maxem Knowledge Base](https://support.maxem.io/?hsLang=en)
2. [Maxem Energy Cloud](https://support.maxem.io/maxem-energy-cloud?hsLang=en)
3. [Troubleshooting](https://support.maxem.io/maxem-energy-cloud?hsLang=en#troubleshooting)

September 29, 2025

# How to temporarily deactivate a charging station?

In some situations, it may be necessary to temporarily deactivate a charging station that is technically already operational or functioning properly. This could be to prevent charging from occurring, for example.

### Required Steps:

1. **Select the correct organization** from the left menu under 'Organizations' by clicking on the tile for the organization where the charging station needs to be deactivated. This will open the organization's settings.
2. **Select the correct location** from the left menu under 'Locations' by clicking on the tile for the location where the charging station needs to be deactivated. This will open the location settings.
3. **Select the correct charging station** from the left menu under 'Assets' by clicking on the row for the charging station. This will open the charging station settings.
4. **Click on 'Actions'** at the top of the charging station settings menu, then select 'Set inoperative' from the dropdown menu and click ‘Execute Action’ to make the charging station unavailable. To activate the charging station again use the same dropdown and choose 'Set operative' and execute the action.
   
   **Note**: Following these steps will navigate you to all charging stations connected to the platform at the same location within an organization’s charging site. There is also a shorter route via the search function for a specific charging station, but this will only display that particular station

- [Start using Maxem](https://support.maxem.io/start-using-maxem?hsLang=en#main-content)

    - [Contact Maxem Sales](https://support.maxem.io/start-using-maxem?hsLang=en#contact-maxem-sales)
    - [Onboarding](https://support.maxem.io/start-using-maxem?hsLang=en#onboarding)
- [Products & Services](https://support.maxem.io/products-services?hsLang=en#main-content)

    - [Charge Point Management System (CPMS)](https://support.maxem.io/products-services?hsLang=en#charge-point-management-system-cpms)
    - [Energy Management System (EMS)](https://support.maxem.io/products-services?hsLang=en#energy-management-system-ems)
    - [Maxem Energy Controller](https://support.maxem.io/products-services?hsLang=en#maxem-energy-controller)
    - [4G SIM cards](https://support.maxem.io/products-services?hsLang=en#4g-sim-cards)
- [Maxem Energy Cloud](https://support.maxem.io/maxem-energy-cloud?hsLang=en#main-content)

    - [Getting started](https://support.maxem.io/maxem-energy-cloud?hsLang=en#getting-started)
    - [User accounts, Roles and Permissions](https://support.maxem.io/maxem-energy-cloud?hsLang=en#user-accounts-roles-and-permissions)
    - [Charging stations](https://support.maxem.io/maxem-energy-cloud?hsLang=en#charging-stations)
    - [Charge passes](https://support.maxem.io/maxem-energy-cloud?hsLang=en#charge-passes)
    - [Billing](https://support.maxem.io/maxem-energy-cloud?hsLang=en#billing)
    - [Search](https://support.maxem.io/maxem-energy-cloud?hsLang=en#search)
    - [Troubleshooting](https://support.maxem.io/maxem-energy-cloud?hsLang=en#troubleshooting)
    - [Static Load Balancing](https://support.maxem.io/maxem-energy-cloud?hsLang=en#static-load-balancing)
- [Integrated Hardware](https://support.maxem.io/integrated-hardware?hsLang=en#main-content)

    - [Chargers](https://support.maxem.io/integrated-hardware?hsLang=en#chargers)
    - [kWh Meters](https://support.maxem.io/integrated-hardware?hsLang=en#kwh-meters)
    - [Battery Energy Storage System (BESS)](https://support.maxem.io/integrated-hardware?hsLang=en#battery-energy-storage-system-bess)
    - [PV Inverters](https://support.maxem.io/integrated-hardware?hsLang=en#pv-inverters)
- [Subscriptions, invoices and payments](https://support.maxem.io/subscriptions-invoices-and-payments?hsLang=en)
- [Support](https://support.maxem.io/support?hsLang=en#main-content)

    - [Technical support](https://support.maxem.io/support?hsLang=en#technical-support)
    - [Finance support](https://support.maxem.io/support?hsLang=en#finance-support)
    - [Release notes](https://support.maxem.io/support?hsLang=en#release-notes)
    - [Maxem News & Updates](https://support.maxem.io/support?hsLang=en#maxem-news-updates)

[![](https://support.maxem.io/hs-fs/hubfs/Logo-Hi-res-Maxem.png?width=544&height=102&name=Logo-Hi-res-Maxem.png)](http://maxem.energy)

Kabelweg 57, 1014 BA, Amsterdam, NL

[mailto:support@maxem.energy](mailto:support@maxem.energy) <https://www.linkedin.com/company/maxem-energy/>

Copyright © 2025, Maxem