--- title: How can I update the Static Load Balancing configuration? description: setup static load balancing --- [Skip to content](https://support.maxem.io/how-can-i-setup-static-load-balancing-in-maxem-energy-cloud-0#main-content) - [English](https://support.maxem.io/how-can-i-setup-static-load-balancing-in-maxem-energy-cloud-0) - [Nederlands](https://support.maxem.io/nl/hoe-kan-ik-de-configuratie-voor-static-load-balancing-bijwerken) English Show submenu for translations [![Logo-white](https://support.maxem.io/hs-fs/hubfs/Logo-white.png?width=230&height=37&name=Logo-white.png)](https://maxem.energy/) - Create support ticket Show submenu for Create support ticket - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99) - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99) - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99) - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99) - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99) Open main navigation Close main navigation - Create support ticket Show submenu for Create support ticket - [Sales request](https://share-eu1.hsforms.com/2FZyysmEyRAKSZ2IKnHrf0Q2dyw99) - [Technical support](https://share-eu1.hsforms.com/26WB8z3cYTPWv02MIx6nr7w2dyw99) - [Finance support](https://share-eu1.hsforms.com/2mMsLOqRLQl2l8S6q3ZbgDA2dyw99) - [Report a bug](https://share-eu1.hsforms.com/220XTdV4ZQ726tz1CtoOw7A2dyw99) - [Feature request](https://share-eu1.hsforms.com/2g75JWLunRbqueEKBytvYvg2dyw99) - - [English](https://support.maxem.io/how-can-i-setup-static-load-balancing-in-maxem-energy-cloud-0) - [Nederlands](https://support.maxem.io/nl/hoe-kan-ik-de-configuratie-voor-static-load-balancing-bijwerken) English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Maxem Knowledge Base](https://support.maxem.io/?hsLang=en) 2. [Maxem Energy Cloud](https://support.maxem.io/maxem-energy-cloud?hsLang=en) 3. [Static Load Balancing](https://support.maxem.io/maxem-energy-cloud?hsLang=en#static-load-balancing) September 10, 2026 # How can I update the Static Load Balancing configuration? ## Once you’ve turned on Static Load Balancing and it running you might need to make adjustments to the configuration To update your Static Load Balancing (SLB) configuration in the Maxem Energy Cloud, make sure you have the following information ready: - The maximum allocated capacity for the chargers - Power limits for each charger and individual connector (usually preset but can be adjusted for faster charging within the defined limit). - All chargers at the location must be online. If any charger is offline, resolve the connectivity issue before proceeding. - Static Load Balancing must have been originally set up in the Maxem Energy Cloud. If SLB was configured using third-party software from the charging station (e.g., the Ace Service Installer), you can only modify it using that same software. ###### *Follow below steps to update your Static Load Balancing Configuration* *![update SLB Config](https://support.maxem.io/hs-fs/hubfs/update%20SLB%20Config.gif?width=670&height=392&name=update%20SLB%20Config.gif)* ###### *Step 1:* Login to the Maxem Energy Cloud - Log in to your Maxem Energy Cloud account using your credentials. - Navigate to the location homepage of the site where you want to set up SLB.   ###### *Step 2: Navigate to the services settings* - Click on the settings menu item located in the menu drawer on the left of the page. - Once the location settings dialog opens you should see the “Services” tab. - Here you will find the tile for the SLB service with the toggle ON.   ###### *Step 3: Adjust your configuration* - Click on the “Edit configuration” button that’s located within the service tile - You will be redirected to the “Edit SLB configuration” flow: - First we’ll update the maximum capacity: - Enter the maximum capacity for the chargers and click the “Next”. - Then update the Power Limits per Charger and Socket: - Specify the power limit for each of your chargers and their sockets. - Click Next after filling in each field. - Lastly review and Confirm: - Review the overview of all parameters entered, including total capacity, charger limits, and connector limits. - After carefully validating the details click the “Update” button to finalize the configuration change. ###### *Step 4: SLB configuration is updated* - Once you’ve clicked the “Update” button Maxem Energy Cloud will update the configuration of  your assets and location for SLB. This will be done with the information filled-in in the edit flow. - A confirmation pop-up will appear letting you know that SLB is being re-configured in the background. - Once the configuration update has completed successfully, the account contact (or technical contact) will receive an email confirming that SLB has been reconfigured and is now running. This can also be seen in the location services settings with the toggle being turned on. ###### *Step 5: Static Load Balancing is running with the updated configuration* - SLB is now running with the changed configuration, managing power distribution in real time based on the limits and settings you configured.   #### What happens if SLB Can’t be re-configured? In rare cases Maxem Energy Cloud might be unable to automatically re-configure SLB. When this happens: 1. Maxem will send you an email that it was unable to re-configure SLB. 2. 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